making is a process of deciding to move into the future following a
particular course of action. Because
things are rarely certain in business, the selected courses of action
are based on judgments and assessments that contain an element of
speculation. But they are
speculative in proportion to the information available and the accuracy
of data interpretation. In short, decision making is not so much a
precise science as it is a process of making educated guesses based on
research, experience, and planning.
making major decisions, team leaders must consider five fundamental
is the purpose of the decision? Or,
Why is a decision necessary?
options are possible?
is the best course of action to achieve our desired outcomes?
the course of action achievable?
is a workable action plan and timetable for implementing the decision?
come in all shapes and sizes, from daily supervisory details to broad
are generally made following one or more basic types of decision
Decisions— One person makes the decision without much input, if any,
from the team.
Player Decisions— A select group of key team members make the
the single leader and key player decision patterns have the advantage
of quick and easy implementation.
These types of decisions are good when the decision affects
only a small portion of the team, when the decision is not something
that will affect overall team
performance or morale, or when the decision is necessary to avert a
crisis. However, down the
road limited input can potentially result in poor ongoing team
Decisions— A majority vote leads to a decision.
If the decision to be made is contested by sub groups in the
team, then a majority vote can potentially lead to friction between team
Decisions—After a review of the information, the full team is in
Decision— Team members agree to the decision even though they believe
a different course of action is preferable.
In a consensus decision, team members agree that they can commit
to the decision.
Making Peer Discussion
with other team leaders and discuss the advantages and disadvantages of
the five different patterns of decision making.
When is it best to use each?
Which patterns fit your style most comfortably?
How does your team respond to different types of decision