Coaching skills: What Makes a
are the core skills of the successful coach.
successful coach works toÖ.
a Trustful Learning Climate
the coaching sessions nonthreatening.
Be certain that the coachee feels comfortable so he or she isn't
afraid to make a mistake or ask for more help.
The coahee must trust
that the coach won't make him or her feel inadequate.
Honest and Fair Feedback
successful coach provides honest feedback but does it in a way that
encourages rather than discourages.
Make certain that your message is the one that you really mean
and above all, donít sound judgmental or use judgmental language.
a coaching relationship frequently deals with sensitive and personal
issues, it is vitally important that the coachee understands that the
coach will handle sensitive information with integrity and
Express Passion and Curiosity
successful coach has a sincere interest in the coachee.
The goal of coaching is to empower the coachee and the best
coaches feel passionate about this.
the Conversation Focused
successful coach understands that the focus must be on the coachee.
This means that the coach must not dominate the conversation, but
encourage the coachee to open up and explore and assess his or her own
and Support the Coachee
certain that your praise is timely, authentic, and specific.
In other words, don't just praise on a general level; instead,
zero in on a particular statement, insight, or practice that you feel
deserves reinforcement. Be
optimistic and encourage the coachee to actively engage in his or her
a sensitive listener. Understand
that the coachee is working from a position of subordination and this
may cause him/her to sidestep what he/she really wants to say. Stay
tuned to the feelings of the coachee and listen carefully for the
underlying intent of a question or comment.
Ask clarification questions to understand fully.
Be positive in a way that the coachee believes that progress is being
made. Let the coachee know
that you are on his or her side.
aware of how you ask questions: Are your questions open-ended? Are they
non-threatening? And do they fit the situation?
When you ask a question, consider the following:
you ask a question, allow wait time for a reply.
ask someone a question if you know they can't answer it.
the question or restate it in a different way if the listener
is important that you understand the power of questions.
They can serve as a means to motivate, gain support, defuse tense
situations, and clarify meaning?
coach must be able to see issues from a variety of points-of-view.
The coach must be able to pierce through ambiguity and unlock
prescribed ways of seeing things.
successful coach has the ability to state difficult truths, call for
accountability, and point out the reality of a situation.
The challenge is to do this straightforwardly and at the same