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Problem Solving Guidelines


Problem Solving Guidelines

Consider a problem that your team has faced recently.  As you review it, answer the self-assessment questions below:

  • Did you have a thorough understanding of the problem?

  • Did you gather data or information to help clarify the issue?

  • Did you have an understanding of the root cause(s) of the problem?

  • Did you brainstorm possible solutions and then select the course of action that key players thought was the best?

  • Did you evaluate your solution?  How?

  • Did you incorporate the solution into the working operations of your team?

  • Did you discuss how the solution could change other areas and strengthen the team as a whole?

 

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