The workplace is a beehive
of feedback whether we ask for it or not. Things like facial
expressions, gestures, silence, reactions, etc. give us a sense of how
people are reacting to us and/ or our work.
Moreover, when we receive direct feedback, much is offered very
cautiously because most colleagues want to be supportive and friendly,
after all everyone realizes that you will continue to work together
after the feedback is delivered.
Since we grow and learn from
honest and constructive feedback, it is important keep in mind the
guidelines below for receiving feedback effectively:
Donít be defensive. Even if the feedback is
hard to hear, stay cool, ask honest questions, and process the intent of
the feedback before you react.
Listen for the unspoken
Sometime you have to read between the lines to find the true
Donít listen selectively.
Try to take in the whole of the feedback.
Donít focus on one statement or one detail that rubs you the
Ask follow up questions.
To discover the underlying truth of the feedback you receive, you
may have to ask questions that call for elaboration, examples,
clarification, and details.
Donít blame the feedback
Donít react emotionally. Receiving feedback can be
nerve racking so try to stay relaxed. If
you hear something surprising, take time to think it through before you
Establish yourself as a person who will listen thoughtfully to
feedback. This doesnít
mean that you have to accept all criticism, it just shows that you are
eager to improve and grow.
Absorb and Act.
Not all feedback is useful but through honest introspection you
can decipher those parts of the feedback that will help you find
success. Once you have
done this, then set a course of action to incorporate it into your