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Receiving

Feedback 

 

 

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Focusing a Team

  1. Team Assessment: Use this assessment to take a critical look at your team.  

  2. Visioning: Use this activity to articulate your teamís ideal future

  3. Goal Setting: Use this activity to focus your team goals and set a basis for directed action

  4. Building an Action Plan: Use this activity to identify specific actions to begin achieving your goals

  5. Clarifying Roles: This activity will help your team clarify the role of each individual team member.

  6. Understanding Change: A look at managing successful change.

  7. Collaboration Strategies:  Know how to collaborate effectively

  8. Conflict Awareness:  Manage team conflict before it escalates

  9. Team Norms: Setting ground rules for team participation and behavior

  10. Team Expectations: A team leader's expectations of his/her team members

  11. Team Building Games:  Sample five easy-to-implement team building games

  12. Managing the Net Generation: Understand the work expectations of a new wave of professionals

  13. Fostering Innovation: Ten key rules for fostering innovation in the workplace

  14. Workplace Productivity: Thirty strategies to boost your personal on-the-job productivity

  15. Work Culture: Twelve indicators of a healthy work culture

  16. Difficult Feedback: Tips to consider when confronting a team member

  17. Receiving Feedback: Guidelines to accept constructive feedback

Receiving Feedback

The workplace is a beehive of feedback whether we ask for it or not. Things like facial expressions, gestures, silence, reactions, etc. give us a sense of how people are reacting to us and/ or our work.  Moreover, when we receive direct feedback, much is offered very cautiously because most colleagues want to be supportive and friendly, after all everyone realizes that you will continue to work together after the feedback is delivered.

Since we grow and learn from honest and constructive feedback, it is important keep in mind the guidelines below for receiving feedback effectively:

Donít be defensive. Even if the feedback is hard to hear, stay cool, ask honest questions, and process the intent of the feedback before you react.

Listen for the unspoken message.  Sometime you have to read between the lines to find the true feedback.

Donít listen selectively.  Try to take in the whole of the feedback.  Donít focus on one statement or one detail that rubs you the wrong way.

Ask follow up questions.  To discover the underlying truth of the feedback you receive, you may have to ask questions that call for elaboration, examples, clarification, and details.

Donít blame the feedback provider. 

Donít react emotionally. Receiving feedback can be nerve racking so try to stay relaxed.   If you hear something surprising, take time to think it through before you react.

Be receptive.  Establish yourself as a person who will listen thoughtfully to feedback.  This doesnít mean that you have to accept all criticism, it just shows that you are eager to improve and grow.

Absorb and Act.  Not all feedback is useful but through honest introspection you can decipher those parts of the feedback that will help you find success.   Once you have done this, then set a course of action to incorporate it into your performance.