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In House Coaching:

Step-by-Step Guide to Implementing an 

Internal Coaching Program

In-house or internal coaching is an organizational process in which team leaders, supervisors, or managers coach individual team members to reach specified goals.  The goals may be focused on things like improved job performance, interpersonal communication, strategic thinking, team development, career advancement, etc.  Keep in mind that successful in-house coaching doesn’t just happen. Leaders must commit support, resources, and time to make a serious coaching effort work.

The coaching material that follows will help you implement a productive in-house coaching program.  Use the topic outline below to navigate the content.


I. Why implement in-house coaching

Benefits of coaching:

A.      Benefits for the coach

B.      Benefits for the protégé

II. Three-Step Implementation Blueprint

Step One: Start by Laying a Sound Program Foundation

A.      Establish a coaching coordinator and a steering committee

B.      Develop a program roadmap

Step Two: Participation

A.      Implement recruitment strategies

B.      Match coaches and coaches

Step Three: The Coaching Process

A.      Orientation program for all participants

B.      Develop a coaching agreement and calendar

C.      Brainstorm for Coaching Topics

D.      Develop a coaching/developmental action plan

E.       Provide developmental activities

F.       Ongoing evaluations

G.     Graduation ceremony or celebration

III. Necessary Skills

A.      What makes a successful coach?: Coaching skills

B.      How to be a successful Coachee